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To register your booking
You may register bookings by post, fax or by email through our web site at www.e-tecsecurity.com.
If registering by post send a photocopy of the enclosed booking form, together with your remittance payable to e-tec Security Limited at the address below.
Your booking will be accepted subject only to availability of places and to these booking conditions. No other conditions shall apply. The number of available places on courses is limited. Where supply exceeds demand, places will be allocated in the order in which full payment of course fees is received.
Payment of fees
In all cases, we must receive full payment of fees before the start of the course. The advertised course fee is exclusive of VAT. If your organisation requires an invoice before payment is made, you should fax us your completed booking form well in advance.
Acknowledgement and joining instructions
On receipt of your payment, the Course Administrator will send out acknowledgement of your booking together with full joining instructions and your VAT invoice. These will be sent to the person making the booking and not to the delegates themselves.
Discounts
Organisations booking three or more delegates onto a single course may deduct a 10% quantity discount from the total fees payable for that event.
Cancellation of bookings or substitution of delegates
Refunds of 75% of the course fee will be made if written notice of cancellation of a booking is received at least 28 days before the event. Beyond that time no refunds can be given, although a substitution of delegate can always be made.
Cancellation of courses
e-tec Security reserves the right to change or cancel a course programme due to unforeseen circumstances. We shall notify you immediately if such a situation should arise.
Residential options
Most e-tec Security courses give you the option of booking either inclusive or exclusive of overnight accommodation. The non-residential option includes lunch, morning and afternoon refreshments and course materials. The residential option also includes bed, breakfast and evening meal. Tick the appropriate box on the Booking Form.
If you require additional accommodation for delegates, for example for the night before a course, then you should arrange this direct with the hotel yourself, using hotel contact details provided on the joining instructions. Whilst hotels will often offer your delegate a discounted rate for nights preceding a course the actual rates offered will vary from time to time, or even from delegate to delegate, and may depend on hotel occupancy or other seasonal factors beyond our control.